Privacy Policy

Information We Collect

When you register an account or use our platform, we collect information that enables us to deliver a secure and personalised gaming experience. This includes details you share directly with us as well as data gathered automatically during your visits.

Personal information typically includes your full name, date of birth, residential address, email address, telephone number and proof of identity documents. We also collect financial data such as payment card numbers, bank account details and transaction history to process deposits and withdrawals safely.

In addition to information you provide, our systems automatically record technical and usage data. This may comprise your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on each page and referral sources. We use this data to understand how our site is used and to maintain its smooth operation.

How We Use Your Information

We use the information we hold to create and manage your player account, verify your age and identity, and process all financial transactions. This ensures we can offer a responsible gaming environment while meeting our legal and regulatory obligations.

Your data also helps us improve our services, analyse player preferences, customise promotions that may interest you, and provide effective customer support. Where you have given specific consent, we may send you updates about new games, bonuses and exclusive offers via email or SMS.

We further process information to detect and prevent fraud, money laundering and other unlawful activity, and to comply with licensing conditions set by the UK Gambling Commission and other relevant authorities.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected partners who help us operate our platform. These include payment processors, identity verification agencies, hosting providers, analytics services and professional advisers.

All third parties are required by contract to maintain the security of your information and to use it only for the specific purposes we authorise. We may also disclose data where required by law, court order, or regulatory request, or to protect the rights, property and safety of our company, our players and the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences and enhance your overall experience. These small files help us maintain your login status, analyse site traffic, personalise content and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to access particular features or affect the performance of the site.

Data Security

We implement robust technical and organisational measures to protect your personal information against unauthorised access, accidental loss, misuse or disclosure. These include encryption of sensitive data, secure servers, regular security audits and strict access controls for our staff.

While we make every reasonable effort to safeguard your data, no system can guarantee complete security. We continually review and update our procedures to address emerging threats and maintain the highest practical level of protection.

Your Rights

You have several important rights regarding the personal data we hold about you. These include the right to request access to a copy of your information, to have any inaccuracies corrected, and to request erasure of your data in certain circumstances.

You may also object to particular types of processing, withdraw consent where we rely on it, or ask us to restrict how we use your information. To exercise any of these rights, simply contact our customer support team. We will respond to your request promptly and in accordance with applicable data protection laws.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal obligations. Any revisions will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we protect your information.

Your continued use of our website and services after any changes constitutes acceptance of the revised policy. If you have questions about how we handle your data, please do not hesitate to contact us.